Business Operations Consulting Workshop

As businesses face perpetual volatility, increasing competition, rising customer expectations, and digital disruption, savvy companies are developing business operations that are broad, cohesive, nimble, reliable, and resilient, and that draw on end-to-end global strategy.

According to a Gartner report, business operations consulting (BOC) refers to re-engineering, improvement, optimization, and standardization of processes so that they are aligned with the business strategy. BOC helps companies:

  • define the scope, configuration, and details of the process
  • optimize performance attributes
  • support integrated business planning
  • help operations execution and fulfillment

The Business Operations Consulting Workshop, led by Carl Briggs and Katie Votolato, involves both client and consulting companies who provide real-world context to challenges and issues facing both sides of the industry across two courses: one sophomore-level course and one junior-level course.

Workshop Application and Admission

Applicants apply the spring of freshman year.

  • Genuine interest in supply chain, operations, or consulting
  • High GPA
  • Engaging resume
  • Strong answers to application and interview questions

Applications open in late January and are due in February.

Decisions will be communicated by early April.

Please visit the Business Operations Consulting Workshop website for additional information.

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Workshop Courses

  • BUS-P 255: TOPIC: Business Operations Consulting (1.5 credits); fall sophomore year
  • BUS-P 355: TOPIC: Business Operations Consulting: Essentials (1.5 credits); fall junior year

Workshop Time Commitment

Time commitment during the eight-week courses is similar to a three-credit hour class (but only lasts eight weeks). After the course, students are expected to engage with the workshop for specific events periodically to continue to develop personally, professionally, and as a cohort. This time is variable depending on how involved students want to be, but leadership opportunities are available.

Workshop Faculty

Carl Briggs

Clinical Professor of Operations & Decision Technologies

Fettig/Whirlpool Faculty Fellow
Co-Director of Business Operations Consulting Workshop

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Katie Votolato

Lecturer, Operations & Decision Technology

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