Areas of Expertise
Humanitarian and non-profit operations management, Donations, Online platforms, Software supply chains
Academic Degrees
- Ph.D., Supply Chain Management, Arizona State University, 2018
- B.S., Accountancy and Supply Chain Management, Arizona State University, 2013
Professional Experience
- Indiana University, 2021-present
- University of Tennessee, 2018-2021
Awards, Honors & Certificates
- Best Paper Award, Humanitarian Operations Track, POMS 2024
- Best Paper Award Runner-Up, Humanitarian Operations Track, POMS 2024
- Best Paper Award Finalist, Humanitarian Operations Track, POMS 2023
- Trustees Teaching Award, 2023
- Best Paper Award, Humanitarian Operations Track, POMS 2021
- Best Paper Award Finalist, Chan Hahn Best Paper Award, AOM 2019
Selected Publications
- Yoo, E., Craighead, C., and Samtani, S. (2025). Dependency network structure and security vulnerabilities in software supply chains. Journal of Management Information Systems, in press.
- Yoo, C., Yoo, E., Yan, L., and Pedraza-Martinez, A. (2024). Speak with one voice? Examining content coordination and social media engagement during disasters. Information Systems Research, 35(2), 551-569.
- Urrea, G., and Yoo, E. (2023). The role of volunteer experience on performance on online volunteering platforms. Production and Operations Management, 32(2), 416–433.
- Yoo, E., Rabinovich, E., Gu, B. (2020). The growth of follower networks on social media platforms for humanitarian operations. Production and Operations Management, 29(12), 2696-2715.
- Yoo, E., Gu, B., Rabinovich, E. (2019). Diffusion on social media platforms: A point process model for interaction among similar content. Journal of Management Information Systems, 36(4), 1105-1141.
- Yoo, E., Rand, W., Eftekhar, M., Rabinovich, E. (2016). Evaluating information diffusion speed and its determinants in social media networks during humanitarian crises. Journal of Operations Management, 45, 123-133.
Edited on August 20, 2025