Areas of Expertise

Humanitarian Operations Management, Social Media, Online Volunteering

Academic Degrees

• Ph.D., Supply Chain Management, Arizona State University, 2018
• B.S., Accountancy and Supply Chain Management, Arizona State University, 2013

Professional Experience

• Indiana University, 2021-present
• University of Tennessee, 2018-2021

Awards, Honors & Certificates

• Best Paper Award, Humanitarian Operations Track, POMS 2024
• Best Paper Award Runner-Up, Humanitarian Operations Track, POMS 2024
• Best Paper Award Finalist, Humanitarian Operations Track, POMS 2023
• Trustees Teaching Award, 2023
• Best Paper Award, Humanitarian Operations Track, POMS 2021
• Best Paper Award Finalist, Chan Hahn Best Paper Award, AOM 2019

Selected Publications

• Yoo, C., Yoo, E., Yan, L., and Pedraza-Martinez, A. (2024). Speak with one voice? Examining content coordination and social media engagement during disasters. Information Systems Research, 35(2), 551-569.
• Urrea, G., and Yoo, E. (2023). The role of volunteer experience on performance on online volunteering platforms. Production and Operations Management, 32(2), 416–433.
• Yoo, E., Rabinovich, E., Gu, B. (2020). The growth of follower networks on social media platforms for humanitarian operations. Production and Operations Management, 29(12), 2696-2715.
• Yoo, E., Gu, B., Rabinovich, E. (2019). Diffusion on social media platforms: A point process model for interaction among similar content. Journal of Management Information Systems, 36(4), 1105-1141.
• Yoo, E., Rand, W., Eftekhar, M., Rabinovich, E. (2016). Evaluating information diffusion speed and its determinants in social media networks during humanitarian crises. Journal of Operations Management, 45, 123-133.

Edited on October 18, 2024