Areas of Expertise
Product recall causes, effects and the recall decision-making process. Food and Drug Administration (FDA) regulatory policy, pharmaceutical, medical device, and automotive supply chain quality
Academic Degrees
- Ph.D., Supply Chain and Operations, Carlson School of Management, University of Minnesota, 2015
- MBA, Carlson School of Management, University of Minnesota, 2003
- BS, Aerospace Engineering, United States Naval Academy, 1994
Professional Experience
- Associate Professor, Indiana University, Kelley School of Business, 2021 - Present
- Assistant Professor, Indiana University, Kelley School of Business, 2015 - 2021
- Director of Manufacturing, AGA Medical Corporation, 2005 - 2010
- Manufacturing Manager, Guidant Corporation, 1999 - 2005
- US Naval Officer, 1994 - 1999
Awards, Honors & Certificates
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2021
- Journal of Operations Management, Jack Meredith Best Paper Award, 2019
- Outstanding Junior Faculty Award Winner, Indiana University, 2019
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2019
- Trustee Teaching Award, Kelley School of Business, 2018
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2017
- Trustee Teaching Award Nominee, Kelley School of Business, 2017
- Alpha Kappa Psi Teaching Excellence Award, Kelley School of Business, 2016
- Trustee Teaching Award Nominee, Kelley School of Business, 2016
- Kristy Cua Doctoral Student Excellence Award and Fellowship, 2014
- Carlson School Doctoral Dissertation Fellowship, 2013
- Roger and Marlene Schroeder Doctoral Research Grant, 2013
- Carlson School of Management Teaching Excellence Award, 2013
Selected Publications
- Wowak, K., Ball, G., Post, C., and Ketchen, D. (2021). The Influence of Female Directors on Product Recall Decisions. Manufacturing & Service Operations Management, 23(4), 895-913. View Full Text
- Mukherjee, U., Ball, G., Wowak, K., Natarajan, K., and Miller, J. (2021). Hiding in the Herd: The Product Recall Clustering Phenomenon. Manufacturing & Service Operations Management, in press.
- Mayo, K., Ball, G., Mills, A. (2021). CEO Tenure and Recall Risk Management in the Consumer Products Industry. Production and Operations Management, in press.
- Schmidt, C., Wuttke, D., Ball, G., Heese, H.S. (2020). Does Social Media Elevate Supply Chain Importance? An Empirical Examination of Supply Chain Glitches, Twitter Reactions, and Stock Market Returns. Journal of Operations Management, 66(6), 646-669. View Full Text
- Ball, G., Shah, R., & Wowak, K. (2018). Product Competition, Managerial Discretion and Manufacturing Recalls in the U.S. Pharmaceutical Industry. Journal of Operations Management, 58-59(March), 59-72. View Full Text
- Ball, G., Shah, R., & Donohue, K. (2018). The Decision to Recall: A Behavioral Investigation in the Medical Device Industry. Journal of Operations Management, 62, 1-15. View Full Text
- Ball, G., Siemsen, E., & Shah, R. (2017). Do Plant Inspections Predict Future Quality? The Role of Investigator Experience. Manufacturing & Service Operations Management, 19(4), 534-550. View Full Text
- Shah, R., Ball, G., & Netessine, S. (2017). Plant Operations and Product Recalls in the Automotive Industry: An Empirical Investigation. Management Science, 63(8), 2439-2459. View Full Text
Edited on October 6, 2021