Areas of Expertise

Business Process Management, Enterprise Resource Planning (ERP), Enterprise Applications, XML Tools and Techniques, Database Management and Spreadsheet Analysis Tools and Techniques, Emerging Technologies

Academic Degrees

• MBA, Decision and Information Systems, Indiana University, 1992
• BS, Industrial Engineering, Tennessee Technological University, 1984

Selected Publications

• Akaiwa, F., Gross, D., and Nordquist, K. (2010). Succeeding in Business with Microsoft Office Excel 2010: A Problem-Solving Approach, Boston, MA: Course Technology. 
• Akaiwa, F., Gross, D., and Nordquist, K. (2008). Succeeding in Business with Microsoft Office Excel 2007: A Problem-Solving Approach. Boston, MA: Course Technology.  
• Akaiwa, F., Bast, K., Cygman, L., Flynn, G., Flynn, T., Gross, D., Ruffolo, L., and Tidwell, R. (2006). Succeeding in Business with Microsoft Office 2003: A Problem-Solving Approach, Boston, MA: Course Technology. 
• Akaiwa, F., Gross, D., and Nordquist, K. (2005). Succeeding in Business with Microsoft Office Excel 2003: A Problem-Solving Approach, Boston, MA: Course Technology. 

Edited on July 31, 2017