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Indiana University Bloomington

Institute of Business Analytics

The Kelley Forum on Business Analytics 2014

Download the Biographies of Speakers in PDF format

Biographies of Speakers

Paras Agarwal

  • Manager, Deloitte Consulting

Paras is a Manager in Deloitte Consulting LLP’s Strategy practice with a focus on commercial strategy and execution. He has deep experience in Pricing, Trade Strategy, Trade Spend Effectiveness,  Go-to Market and Growth Strategy engagements. Paras brings over eight years of consulting experience across industries like Consumer Products, Automotive, Business Information Services and Insurance. He specializes in Food and Beverage sector and helps manufacturers and retailers drive top line growth through improved analytics in Pricing, Promotion and Profitability management.  He has written and presented on these topics at various Pricing and Trade conferences.

Keerthi Arumbakar

  • Senior Consultant, Marketing Analysis & Pricing, Discover Card Acquisitions

Keerthi leads the Digital Analytics group for Discover Card Acquisitions.

Primary focus is on exploring new Digital Advertising opportunities, Paid Search optimization, Big data initiatives, Affiliate marketing, Pricing and Profitability analysis and Competitive Intelligence. He started as a Statistical Analyst with Discover in 2007 and has held various roles in the Card Acquisition area starting from Direct Mail and Database Marketing.

Previously he worked for Best Buy's Consumer Insights team for their loyalty program and launched their private label card. He earned an MS in MSIS from Oklahoma State University.

Frank J. Bernhard

  • Managing Director, Accenture Analytics Communications, Media & Technology

Frank J. Bernhard is Managing Director, Accenture Analytics for the Communications, Media & Technology industry sector. With more than 20 years of consulting and research excellence, he is one of today’s prominent data science and corporate strategists focusing on innovation through service provider economics and consumer behavioral dynamics. He has worked with many of the world’s largest network and telecom operators, leading the design of strategy and data insights that deliver real transformation through a digital information ecosystem.

A published author and sought-after speaker across management disciplines, his unique blend of economic discovery and foresight shape the conversations that impact technology leadership. With his involvement in academic communities, he drives contemporary research agendas that span wireless mobility issues, consumer electronics innovation, and supply chain evolution.

Greg Brockman

  • Senior Business Analyst, Procter & Gamble

Greg Brockman has worked as a business analyst for the past 11 of his 20 years with Procter & Gamble.  During this time, he has leveraged analytics to improve and accelerate business decisions across many domains within the company ranging from the commercial end of P&G’s Beauty business to the supply chain for P&G’s Fabric & Home Care business.  In his current role, Greg is establishing and leading a new analytics program in the Purchasing organization to help P&G optimize roughly $60 Billion of annual spend.  Greg has worked many years as an embedded analyst, penetrating the strategies and challenges of business units, then constructing and executing analytic plans to enable them.

Greg earned a Bachelor of Science degree in Electrical Engineering from the University of Cincinnati.

Jese Caple

  • Senior Manager for Marketing Planning and Strategy, Discover Financial Services

Jese Caple is a Senior Manager for Marketing Planning and Strategy at Discover Financial Services.  She holds a Bachelor’s of Science degree from Brigham Young University, with a major in Microbiology and a minor in Mathematics. She did her graduate work at the University of Utah, where she earned a Master’s of Science degree, with a concentration in Biochemistry.

While at Discover, Jese has worked in a variety of functions, from Operations to Human Resources. In her current role, Jese leads the company’s entry level talent management efforts for marketing and analytic functions. As the program manager for both the Marketing Leadership and Analytics Leadership Programs, Jese leads both the campus recruitment and employee development for these rotational programs. Jese also serves on the Advisory Board for the Kelley Institute for Business Analytics at Indiana University.

Kyle D. Cattani

  • Associate Professor of Operations Management
  • W.W. Grainger, Inc. Faculty Fellow

Kyle Cattani is Associate Professor of Operations & Decision Technologies at the Kelley School of Business at Indiana University. His research and teaching interests are in supply chain management, logistics, and business analytics. Kyle worked for Hewlett-Packard for six years in various operations management positions before entering a PhD program at Stanford University in Industrial Engineering and Engineering Management. After graduating, Kyle was first on the faculty at UNC Chapel Hill, and since 2005 has been on the faculty at The Kelley School of Business at Indiana University. He has taught in the BSBA program, the MBA program, the EMBA program, and the PhD program.

Eric Hansen

  • Lieutenant Colonel (Retired), Military Intelligence Corps, US Army
  • Sales Manager, SAS


Hansen began his career as a Second Lieutenant in the Military Intelligence Corps, the intelligence branch of the United States Army. He held numerous tactical military intelligence jobs, including Battalion Maintenance Officer during operations Desert Shield and Desert Storm; Ground Surveillance Radar Platoon Leader; and Commander of Headquarters Company.

In 1999, Hansen began working in operations research and systems analysis. His assignments included Career Field Designation Program Manager of the US Army Personnel Command and OR Analyst for both the Center for Army Analysis and the Multi-National Corps in Baghdad during Operation Iraqi Freedom.

Prior to retirement, Hansen served as the Senior Military Operations Research Analyst for the Joint IED Defeat Organization's Counter IED Operations Integration Center. He led a group of 29 analysts in providing quantitative analysis in counter-IED and network attack support to forces deployed in Iraq and Afghanistan. He retired from the Army in 2010 and began working as a senior scientist for MTCSC.

Hansen holds a bachelor's in electrical engineering from Northeastern University and a master's in operations research and systems analysis from the Colorado School of Mines.  Eric currently serves on the Board of Directors for the Military Operations Research Society.

John B. Johns

  • Director, Business Analytics and Strategic Insights
  • Roche Diabetes Care

John Johns is Director of Business Analytics and Strategic Insights for Roche Diabetes Care.  In his current role his team develops Business Insights for the North American Region by guiding the transition of data from information to actionable insights that provide market advantage by helping to define, plan, and drive business area vision, goals, and objectives.  His team is responsible to ensure business strategies, execution and results are in constant alignment with the marketplace.

John has nearly 30 years of experience in the diagnostics industry, including leadership roles in sales, marketing, operations, global new product development and global business development.

John is a current member of the Institute for Business Analytics Advisory Council and has worked closely with IBA faculty to support classroom and volunteer initiatives.

Jeff Kavanaugh

  • Vice President-Managing Partner, Infosys


Jeff is VP-Managing Partner at Infosys and leads the High-Tech and Manufacturing consulting unit.  With over 25 years of consulting and industry experience, he has served clients across strategy, analytics, organizational change, and global delivery models.  He has led multiple process transformations in the areas of product innovation, supply chain, services, and manufacturing operations.

Jeff is a Board Member for the Institute for Business Analytics at Indiana University and actively supports the university through mentoring and career services.  He is a Lean Six Sigma Master Black Belt and a Professional Engineer, and is regular contributor to industry forums.  Jeff lives in the Dallas area with his wife Melanie and their two children.

David J. Miller, CPM

  • Watson Master, IBM

David is a Watson Master and Cognitive Computing Subject Matter Expert at IBM.  His role is to help organizations to understand the complete IBM Watson Platform and how it can be deployed to help organizations meet their goals.  Dave uses his skills gained as an Analytics Futurist and Analytics Business Usability Expert to help organizations prioritize Watson opportunities, define the opportunity value drivers, develop value based business justification for each opportunity and outline the implementation process appropriate for each opportunity.  Prior to joining IBM David spent time with SAS Institute, Oracle-Hyperion, Salion, Thru-Put and i2.  He has worked closely with The Goldratt Institute, APIC, AIAG and other organizations on multiple projects to advance the use of Analytics and Cognitive Computing in various business environments.

Rakshat Singh Mohil

  • Chief of Staff, Discover Student Loans

Rakshat Singh Mohil, Chief of Staff - Discover Student Loans.  Rakshat joined Discover through the MBA rotational program in 2006 and has held key roles in Payments Network, Finance, and Marketing Acquisitions.  Prior to joining Discover, Rakshat worked for DTN Management as an Asset Manager and JP Morgan Chase as a banker. He holds a MBA from University of Notre Dame and earned his BS from Michigan State University.  In his free time, he loves to follow start-ups in the Chicagoland area, read history, travel, and spend time with his Plot hound Bruno Bear.

Brent F. Meyers

  • Vice President, Customer Solutions, FedEx Services

Brent Meyers is Vice President of Customer Solutions.  Customer Solutions works with Sales in providing FedEx customers with solutions that allow them to best leverage the assets of FedEx to gain a better overall customer experience. These solutions focus on integrating the capabilities of the various FedEx Operating Companies and often require strong analytical and information technology support. Solutions can be for a specific customer or involve overall network planning/management due to high volume spikes due to holidays, product releases and special events.

Brent received BA from Indiana University majoring in Mathematics/Economics. He also received his MBA from Indiana majoring in Transportation, Logistics and Finance.

Van Noah

  • Program Director,
    Institute for Defense and Business

Mr. Van W. Noah, P.E. joined the Institute for Defense and Business (IDB) as a Program Director in the fall of 2005. He graduated from the LOGTECH MBA (now known as IU-UNC LogMBA) as a private sector participant in 2004 and now manages that program, the LOGTECH Advanced Course, and the Life Cycle Executive Leadership Program for the Institute of Defense and Business.

Mr. Noah came to the IDB from an engineering career with the Michael Baker Corporation building the FedEx Mid-Atlantic hub in Greensboro and prior to that building the North Carolina Global TransPark with the State of North Carolina. He has also consulted on environmental and engineering projects in the private sector and with the US Army. He served on active duty with the US Army in the Republic of Korea starting as a Platoon Leader and working his way up to Battalion S4 before being selected to command a company in the 44th Engineer Battalion (Combat Heavy). After the Engineer Officer Advanced Course he reported to the 307th Engineer Battalion (Airborne) in the 82nd Airborne Division at Fort Bragg North Carolina where he served in various staff positions including Assistant Division Engineer before obtaining his second company command. Following Command and Service Staff School at Fort Leavenworth Mr. Noah serviced at the Brigade Engineer for the 501st Military Intelligence Brigade in Seoul Korea. He left the military for a Civilian career in 1992 as a Major.

Mr. Noah has a BS in Civil Engineering from the Virginia Military Institute and an MBA from the Kelley School of Business, Indiana University with LOGTECH MBA Certificate from the University of North Carolina at Chapel Hill Kenan-Flagler Business School. He is also a registered Professional Engineer.

Alfonso J. Pedraza-Martinez

  • Assistant Professor of Operations Management

Alfonso is an Assistant Professor of Operations Management at the Kelley School of Business, Indiana University. His research on humanitarian logistics has informed the practice of logistics at humanitarian organizations such as the Red Cross Movement, World Food Programme, Oxfam UK and World Vision International. His research has been published in academic journals such as Production and Operations Management, Journal of Operations Management, and Disasters. He teaches logistics and supply chain management at the undergraduate, MBA and PhD levels. Pedraza-Martinez holds a PhD in Management from INSEAD, France. Before doing his PhD he was a junior faculty at Universidad de los Andes School of Management in Colombia, where he taught optimization, simulation and data mining. He also has 5 years of working experience on humanitarian logistics and sustainable operations with the governments of Bogota and Colombia, respectively.

Lt. Gen Loren Reno (Rtd.)

  • Dean of the Cedarville University School of Business Administration


Lt. Gen Loren Reno served in the United States Air Force for 38 years before becoming the first Dean of the Cedarville University School of Business Administration in 2012. General Reno retired from the Air Force in February 2012 as Deputy Chief of Staff for Logistics, Installations and Mission Support, Headquarters U.S. Air Force, Washington, D.C. In this role, General Reno was the Air Force’s senior logistician with policy oversight and budget advocacy for 207,000 maintainers, logisticians, civil engineers, and security forces men and women.

General Reno has commanded two aircraft maintenance squadrons, a technical training group, and the Defense Fuel Supply and Defense Energy Support centers. He flew four missions into Saigon, South Vietnam, in 1975, and led air mobility logistics support for operations Noble Eagle, Enduring Freedom, and Iraqi Freedom. He has served as Vice Director, Defense Logistics Agency, Fort Belvoir, Va. and commanded the Oklahoma City Air Logistics Center at Tinker Air Force Base, Okla.

Dion Rudnicki

  • Vice President, Business Development, Global Government and Education, IBM Corporation

Dion Rudnicki has 30 years of sales and business management experience in working with various client organizations on how information technology solutions can satisfy their challenging operational and strategic needs. In his current position, Mr. Rudnicki leads a team focused on growing IBM’s business portfolio across the global Postal marketplace and in driving new business opportunities in countries supported by emerging markets funding. The goal with these efforts is to help IBM clients across the globe innovate, leverage, and optimize their own capabilities and performance. Since joining IBM in 1983, Mr. Rudnicki has held a variety of sales management and executive positions with responsibilities that have encompassed client relationship, business development, and contract management.

Mr. Rudnicki earned a Bachelor of Science degree in Mechanical Engineering from the University of Notre Dame.

Tony Saldanha

  • General Manager
    Global Business Services, Procter & Gamble


Tony Saldanha leads Business Intelligence, Consumer Services, and Global Business Unit Services for Procter &Gamble’s Global Business Services (GBS). He is responsible for the development of cutting-edge business intelligence, analytics, and consumer capabilities for P&G.

Tony’s career at P&G began in 1991 in Marketing and Research & Development Systems in India. He went on to several IT assignments throughout Asia—Japan, the Philippines, and Singapore—before moving to the P&G headquarters in Cincinnati in 1999. Since then, Tony has held various positions in the US, Europe and Asia, including interim-CIO during the integration of the Gillette into P&G, Shared Services Leader for Eastern Europe, Middle East and Africa, and more recently Shared Services Leader for all of P&G’s regional geographies.

Tony has been co-chair of P&G’s Asia-Pacific American Leadership Team, Chairman of the Board of Directors of the INTERalliance of Greater Cincinnati, and a member of the University of Cincinnati IT Advisory Board. In his spare time, Tony likes to travel and stays busy with various hobbies, including carpentry, gardening, and cooking.

Tony is married to Julia, and they have two children. He currently resides in Cincinnati.

Matthew J. Schwenderman

  • Principal, Deloitte Consulting LLP


Matt is a Principal within Deloitte Consulting LLP, providing consulting services targeted at improving enterprise performance management and the value of information.  He currently has national responsibility for Deloitte’s Performance Management Technology (PMT) practice and also serves on the firms’ Principal and Director Candidacy Committee.  Previously, he held regional leadership roles in the Information Management and Finance Transformation practices.

Matt’s consulting experience in analytics includes finance and management reporting, financial consolidations, business intelligence, and scorecard and dashboard development.  He has also served the office of the CFO in all areas of finance transformation, including finance function reengineering and organization design.  He has a wide variety of client service experience, ranging from strategic business planning for local cultural organizations to complex, multi-year finance transformation and performance management engagements for complex global organizations.

Prior to joining Deloitte Consulting, Matt was Senior Vice President for Business Affairs for one of Philadelphia’s largest cultural organizations.  In this capacity he was responsible for all financial, administrative, personnel and information management functions.  He also is a CPA and served as an auditor for a national public accounting firm.

Barbara S. Williams

  • Director of Information Management, Hill-Rom Holdings, Inc.


Barbara S. Williams is the Director of Information Management at Hill-Rom Holdings, Inc.  In this role Barb has been responsible for the development of Hill-Rom’s Business Intelligence strategy, including the business insight progression in its use of data, architecture and process improvements. Barb has held many roles in her 8 years at Hill-Rom with her more recent responsibilities including enterprise system strategies supporting Quality Assurance and Regulatory Assurance, Engineering, Collaboration, and IT Risk.

Before joining Hill-Rom, Barb was District Manager at AT&T Bell Laboratories, responsible for all aspects of the design, development, installation, and implementation of network provisioning information systems and the data warehouse for AT&T’s Core, Local, Signaling, International and Wireless Networks.

Barb is an Advisory Board Member for the Institute for Business Analytics at Indiana University. She has also served on the Board of Directors for Batesville Products, Inc.  Barb has a Bachelor of Art degree in Mathematics from the University of Cincinnati.

Mark Zozulia

  • Business Intelligence & Data Warehousing National Practice Leader, Deloitte Consulting, LLP

Mark is a Principal in Chicago with over 25 years of experience and is the national leader for Deloitte’s Business Intelligence & Data Warehousing practice. Mark has successfully structured and delivered complex business analytics and enterprise information management programs for numerous companies in Consumer Products, Financial Services, Health Care, Hi-Tech, Manufacturing, Retail, State Government and Telecom.

He has delivered process transformation efforts in the areas of financial management, customer analytics, employer group reporting, health care trend and value based care analytics, regulatory reporting, performance measurement, risk management, case management, and eDiscovery. These initiatives leveraged a combination of business analytics, business intelligence, visualization, search, portal, data warehouse, big data and content management technologies. Mark has also led analytics and information management managed capacity programs to reduce costs and improve the delivery of strategic products through flexible on and off-shore resource capacity models.

Mark has been an adjunct professor at Indiana University (IU) and is the Deloitte Executive Sponsor and Founding Board Member for the Institute for Business Analytics at Indiana University. Mark also has a Bachelor of Science in Business Administration from Indiana University.