The Social Issue: Orchard Visitor & Volunteer Tracking & Automated Engagement/Cultivation System
Every year, the Kelley Impact Competition (KIC) focuses on current social issues within the Bloomington & Monroe County community and aims to support a local nonprofit agency helping to address that issue. This year, KIC’s focus is on visitor and volunteer tracking, data management, and automated communications that drive community engagement, while stewarding volunteer and donor relations.
With nearly 1000 community orchards and food forests across the U.S., in addition to the 20,000+ community gardens in need of both annual and perennial food growing, there is a growing demand for planting more perennial edible agriculture in urban areas for communities to learn from and enjoy.
The Bloomington Community Orchard (BCO) is an all-volunteer nonprofit (501c3), devoted to growing fruit trees and other perennial edible agriculture for the community to enjoy, while growing our orcharding skills through education and experience-sharing. The publicly owned orchard is maintained by volunteers, and the harvest is available to everyone.
BCO offers a wide range of engagement opportunities including “Work & Learn Days” providing community members of all experience-levels opportunities to help cultivate the flagship Orchard site, while developing their own hands-on orcharding skills; a variety of classes on topics such as tree selection and planting, pruning, grafting, soil development, integrative pest management, and companion plantings; community festivals, which generally include Spring Planting Day (in April/May), Harvest Potlucks (in June & July), and CiderFest (in October). These programs aim to inspire communities to cultivate thriving systems of sharing and growing fruit, together.
Partner Overview: The Bloomington Community Orchard
The Bloomington Community Orchard (BCO) was established in 2009, quickly transitioning from an idea in a SPEA student’s thesis to a formalized community asset. Early success was driven by securing support from the City of Bloomington (providing land and 501c3 status) and receiving key grants, which funded the initial planting of over 20 fruit trees and provided professional arborist assistance.
The organization rapidly structured itself, holding its first public meetings in 2010 to elect a Board of Directors and formalize bylaws, followed by defining an initial three-year strategic plan in 2012 after achieving official nonprofit status. This foundational period focused on physical site cultivation through numerous planting days and establishing early educational components, such as the introduction of the Jr. Stewards Team (for youth education) and Rotary-funded educational kiosks, culminating in the first Harvest Festival in 2013, which marked the Orchard's initial harvest-production phase.
The following years (2014–2019) saw BCO mature into a significant community resource, characterized by expanded access and deep institutional partnerships. A key policy shift occurred in 2014 when BCO made all its classes free, eliminating financial barriers, and launched the Neighborhood Plantings Program to distribute free trees and other perennial edible agriculture to first-time homeowners and food banks. By 2015, the Orchard was producing substantial harvests, fueling large-scale community events like Cider Fest, which grew to over 700 attendees, and spurred the formation of student groups at IU and Ivy Tech. The organization achieved formal recognitions in 2017 by winning the Be More Sustainable Award, and again in 2024 by winning the Be More Bloomington Award.
The decade concluded with major infrastructure upgrades—including building a new shed, replacing the deer fence, and planting the first public nut grove—and the organization began consulting with other communities on starting their own orchards, demonstrating BCO’s successful evolution into a leader in subnational urban agriculture.
Information from The Bloomington Community Orchard
This new volunteer management and tracking program will align with BCO’s strategic goals in several ways.
- Visitor & Volunteer Tracking (i.e., a system that tracks people coming and going from the BCO).
- QR-code based “sign in” platform that allows people to indicate if they are a visitor, volunteer, or donor, and prompts for additional contact and engagement information.
- Database of sign in responses, and flexible real-time reporting (e.g., number of visitors/volunteers, demographic info, etc.)
- Automated email communications triggered by visitor and donor sign in data.
- Process overview and setup plan for testing, and to share as a model with similar organizations.
“The Bloomington Community Orchard was born from simple ideas: everyone should have access to food, local food is a key element of a sustainable future, we build community through sharing space, food, and resources. What started as just a seedling of inspiration, quickly became fertilized by both local and global need, and soon became one of the most fruitful volunteer-driven sustainability initiatives of its kind.” - Amy Countryman (initial “founder” who did her SPEA thesis on the idea of a community orchard)
The Challenge
The Bloomington Community Orchard is seeking a comprehensive utilization system tracking orchard foot traffic, allows for autonomous volunteer/visitor “sign in” prompting individuals to sign up for more info, log volunteer hours, give feedback, etc., while gathering data driving an automated email engagement system. A major focus of the BCO 2026 strategic plan is recruitment, capturing site visitor engagement data, and cultivating that into volunteerism (and potential leadership roles). As a national leader in Community Orcharding, the Bloomington Community Orchard seeks a program that can be replicated on a national level for similar organizations.
Desired deliverables are provision of an off-the-grid System to Capture Foot Traffic, a Volunteer Registration Platform involving a simple, mobile-friendly web application designed to capture visitor data. Database & Email Automation utilizing a centralized backend system automatically compiling data (with reporting) and initiating trigger-based email communications based on the user's recorded activity, ensuring timely and relevant follow-up whether they are a first-time visitor, donor, or seasoned volunteer. Formalized Model Development documenting the system, from volunteer sign in, data utilization and email automation (e.g., driving visitor-to-volunteer conversion rates), and development of the project into a replicable best practice model for other similar community organizations nationwide.
Your team has a budget of up to $10,000 to
- Develop a system to track BCO foot traffic.
- Develop/Utilize automated registration platform.
- Database development with built-in automations for volunteer engagement/tracking/development.
- Develop a volunteer incentivization program (e.g., rewards based on volunteer activity).
- Formalize a turn-key model to be replicated nationally.
Resources Available for Implementation
- Financial: $10k budget
- Human (Staff Capacity): The Bloomington Community Orchard is led by an all volunteer Board of Directors of seven members. The new volunteer management and tracking program must be sustainable with a low level of ongoing time commitment from BCO staff.
- Technological: The BCO does not have city infrastructure (i.e., we do not have electricity, internet, or water access on-site, so any technology used would need to be solar-powered).
Important Information
- BCO seeks both short-term and long-term solutions that are impactful, authentic, and tailored to address the identified issues, ensuring meaningful benefits and sustainable success.
- Be mindful of the $10,000 implementation budget. You are invited to research and recommend additional funding streams (grants, etc.), however, do not assume they will be awarded.
- Below is information from staff at BCO –this will be advantageous for you to consider as you build your proposal.
Prize Money
- First place: $6,000 for team
- Second place: $3,000 for team
- Third place: $2,000 for team
Implementation money to the partner
Prize money will be disbursed through student bursar accounts. There are no exceptions to this. The prize money will be equally distributed to all 4 students on the team by the end of the Spring semester. If a team member discontinues in the competition their portion will be forfeited.
Up to $10,000.00 in implementation money to support the winning idea will be given directly to the partner.
Teams will need to submit their full presentation & supplemental materials in an online folder in order to receive their funding.