Operations Management or Decision Sciences

Recent Highlights

  • Our faculty members have a broad research expertise—for example, supply chain management, behavioral operations, sustainable operations, healthcare operations, energy supply chains, service and retail operations, among others—and employ both analytic and empirical methods.
  • We have added 12 new faculty members from top doctoral programs in the last five years making us one of the most vibrant research active departments among peer schools.
  • Our department is known for its academic rigor, collegiality, and camaraderie that creates a stimulating and collaborative environment
  • Our doctoral students get an opportunity to work with multiple faculty members on research projects leading toward journal publications.

Areas of Faculty Research

One of the key strengths of our faculty is our breadth of expertise, offering students the opportunity to work with faculty in numerous domains, such as;

  • behavioral operations management
  • business analytics
  • energy supply chains
  • healthcare operations management
  • humanitarian operations management
  • service operations management
  • supply chain management
  • sustainable operations

Our faculty are leaders in their areas of expertise, serving as associate editors and on the editorial review board for leading journals, including:

  • Decision Sciences
  • Journal of Operations Management
  • Manufacturing & Service Operations Management
  • Operations Research
  • Production and Operations Management 

Cho, D., K. Bretthauer. K. Cattani, A. Mills (2019). “Behavior Aware Service Staffing.” Production and Operations Management, Volume 28, Issue 5, pp: 1285-1304.

Kim, A., P. Moravec, A. Dennis, A. (2019). “Combating Fake News on Social Media with Source Ratings: The Effects of User and Expert Reputation Ratings.” Journal of Management Information Systems. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3090355

Barlow, Jordan, Warkentin, Merrill, Ormand, Dustin, Dennis, Alan R (2018). “Don’t Even Think About It! The Effects of Anti-Neutralization, Informational, and Normative Communication on Information Security Compliance.” Journal of the Association for Information Systems, Volume 19, Issue 8, pp: 689-715.

Mills, Alex F., Jonathan E. Helm, Mohan V. Tatkonda, Andres F. Jola-Sanchez, Bobby A., Courtney (2018). “Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents.” Production and Operations Management, Volume 27, Issue 1, pp: 184-205.

The best thing about Kelley is the culture—it’s a collegial and pleasant working environment. I also like that it is situated in Bloomington, which is a wonderful place to live.

Dr. Gilvan Souza, Professor of Operations Management