Areas of Expertise

Artificial Intelligence (AI), Digital Platforms, Digital Commerce, Gamification, and User Engagement

Academic Degrees

• Ph.D., Operations and Information Management, University of Connecticut
• M.S., Economics, Xi’an Jiaotong University
• B.S., Electrical Engineering, Nanjing University of Science and Technology

Professional Experience

• University of Utah, David Eccles School of Business, 2024-2025
• Pennsylvania State University, Smeal College of Business, 2014-2024
• Decision Support Systems, Associate Editor, 2023-Present
• International Conference on Information Systems(ICIS), Associate Editor, 2019-present
• Conference on Information Systems and Technology (CIST), Program Committee, 2014-present
• Workshop on Information Technology and Systems (WITS), Conference Co-chairs, 2023
• Workshop on Information Technology and Systems (WITS), Program Committee, 2016-present

Awards, Honors & Certificates

• INFORMS ISS Nunamaker-Chen Dissertation Award, 2015
• Smeal Small Research Award, Penn State, 2014, 2017

Selected Publications

• Wang, L., Zhang, Y., and Ho, Y. (2025). Game of Brainstorm: The Impact of a Badge System on Knowledge Sharing. Information Systems Research, in press. https://doi.org/10.1287/isre.2023.0091
• Liu, Y., Wang, L., Yang, S., and Wang, Y. (2025). AI-Powered Digital Streamers for Online Retail: Empirical Evidence and Design Strategies Through Experiments. Information Systems Research, in press.
• Hou, J., Wang, L., Wang, G., Wang, J., and Yang, S. (Co-First Author) (2025). The Double-Edged Roles of Generative AI in the Creative Process: Experiments on Design Work. Information Systems Research, conditionally accepted.
• Zhao, X., Huang, L., Wang, L., Yazdani, E. and Zhang, C. (2025). Understanding of the Dynamics of Mobile Reading: An HMM Model of User Engagement and Content Consumption. Production and Operations Management, in press. https://doi.org/10.1111/poms.13964
• Shankar, R., Wang, L., Gunasti, K. and Li, H. (2024). Nonverbal Peer Feedback and User Contribution in Online Forums: Experimental Evidence of the Role of Attribution and Emotions. Journal of the Association for Information Systems, 25(2), 267-303. https://doi.org/10.17705/1jais.00840
• Ho, Y., Liu, S. and Wang, L. (Listed Alphabetically) (2023). Fun Shopping - A Randomized Field Experiment of Gamification. Information Systems Research, 34(2), 766-785. https://doi.org/10.1287/isre.2022.1147
• Wang, L., Gopal, R., Shankar, R., and Pancras, J. (2022). Forecasting venue popularity on location‐based services using interpretable machine learning. Production and Operations Management, 31(7), 2773-2788 (Lead article for the July 2022 Issue). https://doi.org/10.1111/poms.13727
• Guo, H., Zhang, D., Liu, S., Wang, L., and Ding, Y. (2021). Bitcoin price forecasting: A perspective of underlying blockchain transactions. Decision Support Systems, 151, 113650. https://doi.org/10.1016/j.dss.2021.113650
• Wang, L., Gunasti, K., Shankar, R., Pancras, J., and Gopal, R. (2020). Impact of gamification on perceptions of word-of-mouth contributors and actions of word-of-mouth consumers. MIS Quarterly, 44(4), 1987–2011. https://doi.org/10.25300/MISQ/2020/13726
• Wang, L., Gopal, R., Shankar, R., and Pancras, J. (2015). On the brink: Predicting business failure with mobile location-based checkins. Decision Support Systems, 76, 3–13. https://doi.org/10.1016/j.dss.2015.04.010
• Ba, S., and Wang, L. (Listed Alphabetically) (2013). Digital health communities: The effect of their motivation mechanisms. Decision Support Systems, 55, 941–947. https://doi.org/10.1016/j.dss.2013.01.003

Edited on December 8, 2025