BUKD-C512 Leadership, Teams and Inclusion
- 12 weeks
- 3.00 credits
In the search for sustained competitive advantage, firms have established high-involvement organizational structures and processes that draw heavily upon employee efforts, skills and abilities to attain corporate objectives. In particular, managerial efforts have centered on the design, development, and administration of team-based initiatives. This course introduces students to key managerial practices and principles that help establish and maintain effective team-based organizations. Students learn how to manage team-based organizations designed to contribute to different types of performance objectives: cost reduction, quality improvement, new product development, mass customization, and process re-engineering. These lessons are applied to manufacturing, service and not-for-profit organizations. Finally, the basics of team management are covered: to staff teams, facilitate team development, and lead teams for effective performance.