Graduate Student's Frequently Asked Questions (FAQ)
Who do I contact for computing assistance?
- See our Computing Assistance Policies.
What do I do if I have a Virus or Malware problem?
- Consult the Viruses, Hoaxes, and Spam Policies page.
Why doesn't my wireless connection work?
- View our Wireless Devices page.
What software do we support?
- Learn more by reading our Software Support Vision.
Where can I find help for Windows 7?
- View the User Tutorials for Windows 7 common issue guides.
How do I check to see if my laptop has a bridge?
- Laptop's with bridged network connections can cause issues for the Kelley Network. Check for Bridge Network Connection (laptops only).
How do I add printers to my laptop?
- Read: How to Add Printers to Your Laptop.
How do I update my software? (Windows and Symantec)
- Read these instructions.
How do I join the ADS with my laptop?
- Read Joining the ADS Domain..