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Indiana University Bloomington

Technology Services

Graduate Student's Frequently Asked Questions (FAQ)


Who do I contact for computing assistance?


What do I do if I have a Virus or Malware problem?


Why doesn't my wireless connection work?


What software do we support?


Where can I find help for Windows 7?


How do I check to see if my laptop has a bridge?

  • Laptop's with bridged network connections can cause issues for the Kelley Network.  Check for Bridge Network Connection (laptops only).

How do I add printers to my laptop?

  • Read: How to Add Printers to Your Laptop. 

How do I update my software? (Windows and Symantec)

  •  Read these instructions.

How do I join the ADS with my laptop?