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Indiana University Bloomington

Technology Services

Guest's Frequently Asked Questions (FAQ)

Who do I contact for Computing Assistance?

What do I do if I have a Virus or Malware problem?

Why doesn't my Wireless connection work?

  • If your wireless connection does not work, please view our Wireless Devices page.

What software does TS support?

Where can I find help for Windows XP or Vista?

  • Please view the User Tutorials for Widnows XP and Vista common issue guides.

How do I check to see if my Laptop has a Bridge?

  • Laptop's with bridged network connections can cause issues for the Kelley Network. Please Check for Bridge Network Connection (Laptops Only).

How do I add printers to my Laptop?

  • Please follow the link to view the Kelley TS Guide: How to add printers to your Laptop. 

How do I connect to IU's VPN?

  • Technology Services presents: How to make a VPN connection to the IU Network