Skip to: search, navigation, or content.


Indiana University Bloomington

Technology Services

Guest's Frequently Asked Questions (FAQ)


Who do I contact for Computing Assistance?


What do I do if I have a Virus or Malware problem?


Why doesn't my Wireless connection work?

  • If your wireless connection does not work, please view our Wireless Devices page.

What software does TS support?


Where can I find help for Windows XP or Vista?

  • Please view the User Tutorials for Widnows XP and Vista common issue guides.

How do I check to see if my Laptop has a Bridge?

  • Laptop's with bridged network connections can cause issues for the Kelley Network. Please Check for Bridge Network Connection (Laptops Only).

How do I add printers to my Laptop?

  • Please follow the link to view the Kelley TS Guide: How to add printers to your Laptop. 

How do I connect to IU's VPN?

  • Technology Services presents: How to make a VPN connection to the IU Network