Skip to: search, navigation, or content.

Indiana University Bloomington

Operations & Decision Technologies

Kelley Advantage

Our Operations, Analytics and Information Systems faculty have written many of the definitive textbooks in the areas of operations, data analysis, database management, networking, and Excel modeling.

Recent Publications

Journal Articles

Mapping the future of Supply Chain Management: A Delphi Study

2009, International Journal of Production Research

S. Melnyk, L. Burns, Rhonda R. Lummus, R. Vokurka, J. Santor


Supply chain management, a field that developed from business practice and research, is undergoing a major transformation. It is changing from tactical in nature (where the major focus is on cost and delivery) to a field that is strategic in nature. However, the future issues and challenges facing managers and executives are just now becoming understood. This paper reports these issues by drawing on the findings generated by a three-phase study consisting of a literature review, a two-round Delphi study, and a workshop. Unique in this Delphi study is that it brings together leading practitioners in supply chain management with leading supply chain management researchers. The findings show that while the focus of the current tactical supply chain view is relatively limited to issues of delivery, risk, and leadership, the supply chain view of the future (i.e., five years from now) is more complex and demanding. The findings also show that there is generally no difference between researchers and practitioners in terms of how they view the issues. Finally, the study uncovers major obstacles that must be resolved before the strategic potential of future-state supply chains can be realised.


Melnyk, S., L. Burns, R. Lummus, R. Vokurka, and J. Santor (2009), "Mapping the future of Supply Chain Management: A Delphi Study," International Journal of Production Research, Vol. 47, No. 16, pp. 4629-4653. 


Supply chain management, Delphi study