New Editor-in-Chief of e-Service Journal (e-SJ)

Jul 01, 2011

Announcement from AISWORLD:

We are pleased to announce that Dr. Ramesh Venkataraman is taking over as the new Editor-in-Chief of e-Service Journal. Dr. Venkataraman previously served as Senior Editor for e-SJ. The journal was founded in 2000 by Laku Chidambaram of the University of Oklahoma with Carol Saunders of the University of Central Florida as co-EIC. Ilze Zigurs of the University of Nebraska at Omaha served from 2003 to 2009. 

Dr. Venkataraman is Associate Professor and Whirlpool Fellow in the Kelley School of Business at Indiana University. He also serves as the Chairman of the MS program in Information Systems, and under his leadership, the program has grown from 14 students in 2002 to more than 95 students in 2009. He has a distinguished career in research and numerous awards for excellence and innovation in teaching. He has published over 25 papers in leading journals, such as Information Systems Research, MIS Quarterly, ACM Transactions on Information Systems, Communications of the ACM, Journal of Management Information Systems, Information Systems, and IEEE Expert. His research interests include data modeling, heterogeneous databases, IT governance and service management, usability in mobile systems and software engineering. 

Dr. Venkataraman is an active participant in both the ISACA and the IT Service Management Forum (itSMF) communities. He served as the research committee co-chair for itSMF’s academic committee. He has also served on ISACA’s international academic relations committee and was a contributor to the IT Governance using COBIT and ValIT Student book. In September 2007, he was awarded the Industry Knowledge Contribution award by itSMF international for his work on evangelizing IT Service Management concepts in academia.

The e-Service Journal is a multi-disciplinary journal aimed at publishing high-quality peer-reviewed research about the design, delivery, and impact of electronic services rendered using a variety of computing and communication technologies. The journal is published by Indiana University Press and combines both private sector and public sector perspectives regarding electronic services, thus bridging e-business and e-government. More information on the journal and instructions to potential authors can be found at: We invite you to consider e-Service Journal as an outlet for your work in the broad area of electronic services.

Kelley School of Business

News & Events